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People Participation Lead

Band 6

Main area
Service User Engagement and Leadership
Band 6
37.5 hours per week
Job ref
Various Locations across Norfolk and Suffolk
Various Locations across Norfolk and Suffolk
£30,401 - £37,267 gross per annum
Today at 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


An integral part of the Trusts Improvement Plan is the introduction of Clinically Led Leadership Teams ensuring that a positive service user experience is at the centre of everything we do.  We need to listen and understand the views of our service users and ensure that this informs clinically evidenced based support.

As part of the Secure and Forensic Services Leadership Team we are looking for a People Participation Lead – somebody with lived experience ideally of Secure and Forensic Services. We appreciate criminal convictions may affect your DBS status and this can be a challenge for employers but if you are interested and have concerns about this do contact us to discuss.

This innovative post focuses on the need to bring strong leadership around the participation of people who use Secure and Forensic services and Carers to promote improved outcomes for Service Users and improve Service user and Carer experience through new insights and perspectives.

The People Participation Lead will work in Secure and Forensic Services to inform the development and implementation of strategies that support the broad participation agenda, being an active contributor to the leadership team, making joint decisions about planning and delivery of services and ensuring that the voice of the Service user and Carer is central to how services are planned and delivered.

Secure and Forensic Services have teams across Norfolk and Suffolk, we provide services within 5 secure wards, 2 Forensic Community Teams, an Integrated Mental Health and Justice Pathway and a Psychology led Personality Disorder Service for Offenders.

This post will provide leadership, advice and practical project work across Secure and Forensic Services in the development of a culture that is socially inclusive and that values participation and diversity. This includes supporting and maintaining effective communication and contributing to improving staff understanding of the importance of participation and co-production, including in staff and service user training. The post holder will also be a role model to other staff for valuing hidden talents from personal lived experience of mental health.

If you are interested in this post then developing relationships should be a motivator and energiser for you and working with a wide range of stakeholders. You should be enthusiastic about sharing your experience to inspire and lead others. Most importantly improving the experience of service users and their carers should be your goal.

This role will be supported in Secure and Forensic Services by two Clinical Directors, a Lead Nurse and a Head of Service. This leadership team will be empowered to be responsible and accountable for local decision making and will be supported by reporting directly to the Executive Management Team.

To support this post the Leadership Team will be provided with a bespoke package of development and support.  We are embedding a new way of working so this post holder will receive a comprehensive induction and receive a personal development plan which will include protected time for professional development with support from an external coach.

For more information on our service, the role specifics and our tailored Relocation package, please visit our website, alternatively please click APPLY today!

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Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

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Apply online now

Further details / informal visits contact

Karen Clements on 01473 322250, Karen.clements@nsft.nhs or Dr Julie Parker 01473 322251 or Dr Mark Earthrowl 01603 421558