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Chief Quality Officer


Main area
Qulity Management
37.5 hours per week
Job ref
Hellesdon Hospital
Norwich/ Ipswich
Competitive Salary
20/08/2019 23:59
Interview date

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


Chief Quality Officer

Norfolk and Suffolk NHS Foundation Trust (NSFT) is one of the largest mental health Trusts in the country. The past few years have been challenging for the Trust, re-entering Special Measures in 2017. Over the past year, we have done much to start delivering the improvements needed, including building a new board, led by Chair Marie Gabriel CBE and Chief Executive Professor Jonathan Warren. Our vision is to be in the top of quarter of mental health Trusts for quality and patient safety by 2023.

To support us realise our vision, we have created the new role of Chief Quality Officer on our board. The post holder will be a full voting member and play a pivotal role in the continuing maturity and development of a quality management system, incorporating quality planning, control, assurance and improvement. In order to maintain skills and both clinical and operational credibility, it is envisaged that the post holder will maintain an element of direct clinical care and have some operational responsibility within the Trust.

We are seeking an experienced senior clinician with significant expertise in quality management and experience of improving organisational performance through implementing a systematic approach to quality improvement. In addition, you will:

  • have experience of working at or close to board level
  • have deep knowledge of healthcare, gained from within the NHS, wider public sector, voluntary sector or professional services  
  • ideally have published research of national or international significance and have a strong network of quality management practitioners and opinion leaders
  • passion for ensuring meaningful involvement of service users and carers in the planning, development and monitoring of services

Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employer

Documents to download

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Apply online now

Further details / informal visits contact

To learn more or request an information pack, please contact our recruitment partner, Matt Simpson, at Hunter Healthcare on 020 7935 4570.