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Switchboard Business Apprentice


Main area
37.5 hours per week
Job ref
Hellesdon Hospital
£140 per week
24/02/2019 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


Reception/Telephonist Apprentice

Are you interested in working for Norfolk and Suffolk NHS Foundation Trust in a support role? 

Are you organised with good communication skills?

Do you have a positive outlook, taking pride and responsibility in your work?

Are you reliable and able to work in with a team, using your own initiative?

If so, we want to hear from you.

We are looking to appoint an apprentice to work with Hellesdon main reception, providing help via phone & face to face.

We are seeking an enthusiastic and reliable apprentice to join our well-integrated and friendly team. You will gain invaluable experience of working in a busy reception environment and an insight into all aspects of the administration services we provide to the Mental Health Teams across Norfolk and Suffolk help desk.

The position supports and offers the opportunity to work towards a nationally recognised qualification.

The Commercial Resources Team are responsible for all contracts within Facilities.

As a member of the team, you will assist in the day-to-day operational work, liaising with internal members of staff and external suppliers.

You will be expected to provide a comprehensive and effective customer focused. Supporting and assisting the smooth and efficient running of the team. 


Benefits included with this role are:-

  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff physio service
  • Gym membership
  • NHS discounts and many more.

To find out more about the job role click the job description, then click APPLY to start your candidate experience today!


Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employer

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

Rebecca Young 01603 421272

If you have problems applying, contact

01603 421908