Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.

Reception/Telephonist Apprentice

Are you interested in working for Norfolk and Suffolk NHS Foundation Trust in a support role? 

Are you organised with good communication skills?

Do you have a positive outlook, taking pride and responsibility in your work?

Are you reliable and able to work in with a team, using your own initiative?

If so, we want to hear from you.

We are looking to appoint an apprentice to work with Hellesdon main reception, providing help via phone & face to face.

We are seeking an enthusiastic and reliable apprentice to join our well-integrated and friendly team. You will gain invaluable experience of working in a busy reception environment and an insight into all aspects of the administration services we provide to the Mental Health Teams across Norfolk and Suffolk help desk.

The position supports and offers the opportunity to work towards a nationally recognised qualification.

The Commercial Resources Team are responsible for all contracts within Facilities.

As a member of the team, you will assist in the day-to-day operational work, liaising with internal members of staff and external suppliers.

You will be expected to provide a comprehensive and effective customer focused. Supporting and assisting the smooth and efficient running of the team. 

Benefits

Benefits included with this role are:-

• NHS pension
• A comprehensive in house & external training programmes
• Career progression
• Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• Staff physio service
• Gym membership
• NHS discounts and many more.

To find out more about the job role click the job description, then click APPLY to start your candidate experience today!

EQUAL OPPORTUNITIES
Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.

Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.

The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.

This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.