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Lead Information Analyst

Band 6

Main area
Information Analyst
Band 6
37.5 hours per week
Job ref
Magpie Lodge, Hellesdon Hospital
£30,401 - £37,267 gross per annum
26/05/2019 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


An opportunity has arisen within the Performance and Information Department the Norfolk and Suffolk NHS Foundation Trust.

As one of our Lead Information Analysts you will be key to delivering Information and Intelligence across the Trust, locally and nationally. The Department is evolving as we focus on improving how we collate, analyse and share our information to drive better clinical performance.

The Trust is seeking to appoint a confident, committed, skilled and motivated analyst to work as part of the Information Department. You will play a pivotal role in the development of the Information Service provision by offering knowledge and guidance, ensuring a comprehensive statutory reporting and statistical information analysis service is maintained alongside BI analytics.

As part of this role you will be expected to line manage two analysts to:

  • Provide high quality ad-hoc, routine, contractual, organisational and statutory information to support internal and external performance monitoring including developments of performance dashboards
  • Help to Identify areas of underperformance including supporting the development of actions plans and trajectories where appropriate
  • Work with localities to support service redesign programmes
  • Developing, documenting and using methods for data extraction from corporate systems and production of information

Working closely with the Performance Reporting Manager and Information Reporting Manager you will support the delivery of the Information Strategy, possess an understanding and awareness of the National NHS reporting requirements, NHS Data Standards and Definitions, information data flows and benchmarking. Being responsible for ensuring the day to day delivery of the statutory reporting you will have previous experience of working flexibly, under pressured conditions, and be adaptable to changing requirements and deadlines.

You should have the ability to produce intelligence derived from a range of data collected via Trust systems held locally and deliver succinct reporting that supports stakeholder requirements that may be used for service delivery, service improvement, business planning and commissioning.

You will possess good technical, analytical, communication and organisational skills with a flair for improvement. Candidates should be educated to Degree level or equivalent experience. Experience of using Microsoft applications including SQL Server Management Studio (T-SQL) and Excel to interrogate, analyse and present data in appropriate formats is an essential requirement of this post. Knowledge of a wide range of NHS Hospital Based Systems is desirable.

This is a full time post (37.5 hours) and will be based in Norwich. There will be a requirement to travel between the teams two sites in Norfolk and Suffolk on occasion.


Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interviews are to be confirmed, candidates may only be given a minimum of 3 days’ notice, please note this date is provisional and may be subject to change. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

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Documents to download

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Further details / informal visits contact

For further details or an informal discussion please contact Matthew Ward on or on 07534893663.