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Clinical Support Team Administrator

Band 3

Main area
Child, Family and Young People
Band 3
Fixed Term
22.5 hours per week
Job ref
Mary Chapman House, Hotblack Road, Norwich
£18,813 - £20,795 gross per annum
Today at 23:59
Interview date

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


The Admin Team for the Central CAMHS Service is currently seeking to recruit a Team Administrator for a fixed-term period of 6 months, based at Mary Chapman House, Hotblack Road in Norwich but will be expected to travel to other Trust sites as necessary to meet job requirements when required.  

You must be a proficient communicator and have the ability to work independently and also, as part of a wider Team and be able to prioritise competing demands.

You will primarily be required to assist the Data Team with duties that will include, but not limited to, the accurate and timely input of data entry; the processing of referrals, appointment letters, audio/copy typing, maintaining electronic health records as well as general administrative duties to support the service.  You will also be required to organise, prepare agendas and minute take a number of identified meetings that could be held on other Trust sites.  

IT skills, including use of Microsoft Packages are essential, as is previous experience in minute taking. The post holder must have a clear understanding of confidentiality and the Data Protection Act.

This post is fixed-term for a period of 6 months, 3 days per week (22.5 hrs).  Days worked may be negotiable but limited to meeting schedules and service need.  

Interviews will take place on July 9th 2019, but this may be subject to change.  Candidates may be given up to 3 days notice of interview. 


Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interviews are to be confirmed, candidates may only be given a minimum of 3 days’ notice, please note this date is provisional and may be subject to change. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

Lorraine Schuil

Deputy Business Support Manager