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Risk Assurance Assistant

Band 3

Main area
Assurance Assistant
Band 3
18.75 hours per week
Job ref
Hellesdon Hospital
£18,813 to £20,795 gross pro rata
26/05/2019 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


We are looking to recruit a well-motivated and conscientious Risk Assurance Assistant to join our friendly Risk Management Team. This post will require good IT skills and attention to detail and accuracy.

The vision of our department is to support service users, staff and the organisation to promote a safety culture, in part through the incident reporting process, by helping the Trust to identify trends and contributing factors in order that lessons can be learnt. The data is used widely across the Trust from team to board level as well as externally at an NHS wide level.

Your main duties will include processing and updating incident reports in the Trust incident reporting system Datix, extracting data for reports and communicating/corresponding with staff by telephone and email.

The role will be based at Hellesdon Hospital in Norwich. Working 18.75 hours per week.  Days/Hours to be agreed.


Benefits included:-

  • NHS pension
  • Starting annual leave of 27 days per annum (plus paid bank holidays) pro rata
  • Cycle to work schemes
  • Discounts on Gyms and health activities
  • Staff physio service
  • NHS discounts including high street chains, car dealerships and Holiday franchises

A provisional Interview date has been set for 29th and 30th May 2019, please note this date may be subject to change. 

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interviews are to be confirmed, candidates may only be given a minimum of 3 days’ notice, please note this date is provisional and may be subject to change. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employer

Documents to download

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Apply online now

Further details / informal visits contact

Kraig Watson via email at