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Clinical Team Administrator

Band 3

Main area
Band 3
4 months Fixed Term
37.5 hours per week
Job ref
£17,787 - £20,448 gross per annum
21/10/2018 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


An exciting new opportunity has arisen for a Band 3 Administrator to join our Mother and Baby Unit team on a full time, 4 month fixed term basis until February 2019 at Hellesdon Hospital, Norwich. 

The new Mother and Baby Unit will be opening in January 2019.  We are an NHS England Commissioned 8 bedded Unit and will provide specialist care for women and their babies with moderate to severe mental illness.

We are looking for someone who is:  extremely organised, works well under pressure, used to working to tight deadlines, flexible and adaptable to changing priorities. 

The successful applicant will need to be able to:

Act as a first point of contact for staff/visitors/service users/callers to the Mother and Baby Unit, ensuring queries are dealt with or redirected to the most relevant person.

To provide a secretarial and administrative service to the Mother and Baby Unit management and clinical teams, including typing, filing, audio-typing, copy-typing, photocopying and the use of management information systems and e-mail to support the smooth and effective running of the Unit. 

Deal with telephone, email and face-to-face enquiries from a variety of sources, providing information and directing and prioritising queries as appropriate to ensure efficiency and effectiveness of service delivery.

Organise, prepare, compile and distribute agendas along with supporting papers for multidisciplinary team (MDT) and departmental meetings and provide administrative support including minute taking.

Provide administrative support for a range of meetings and events organised by the Mother & Baby Unit e.g. organising dates, booking venues, organising equipment etc.

Effectively prioritising own workload and requests for administrative support by being flexible and highly responsive to meet deadlines.

Candidate Requirements:

  • Good understanding and working knowledge of the use of Microsoft Office, in particular Word and Excel
  • Excellent communication skills within a range of situations
  • Confident in dealing with patients, visitors and staff

Interviews will be held on 30th October 2018 however this could be subject to change.

Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employer

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Apply online now

Further details / informal visits contact

Karen Nobbs - 01603 786745


If you have problems applying, contact

01603 421137