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Reception Supervisor

Band 4

Main area
Reception Supervisor
Band 4
Fixed term
37.5 hours per week
Job ref
Newmarket Hospital
£21,089 - £23,761 gross per annum
26/05/2019 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


Do you have pride in your work?

Do you want to join a friendly and supportive team?

Do you have experience in managing people?

Do you have proven customer care skills?

Are you able to manage a basic telephone system?

Can you manage competing demands and remain calm under pressure?

Can you work without direct supervision?

Can you a plan your work and time efficiently?

Do you have a friendly and approachable greeting style with a good telephone manner?

Bury North Integrated Delivery Team are seeking an enthusiastic and friendly individual to join our team as a Reception Supervisor – could this be you?

We are a team who delivers a wide range of Mental Health Services to Newmarket and the surrounding towns and villages.

If you are interested in being a key part of running a professional and welcoming reception service and would like to manage a small team of reception staff in our busy reception office, which supports patients, staff and visitors - then we would welcome your application.

This post is a six-month fixed term or secondment position in the first instance.


Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interviews are to be confirmed, candidates may only be given a minimum of 3 days’ notice, please note this date is provisional and may be subject to change. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employer

Documents to download

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Apply online now

Further details / informal visits contact

Vanessa Price or Debbie Loker on 01638 558650