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Receptionist/Data Input

Band 2

Main area
Band 2
6 Months Fixed Term
37.5 hours per week
Job ref
Victoria House
£17,460 - £18,702 gross per annum
21/10/2018 23:59
Interview date

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


We are looking to recruit an experienced Receptionist to work in our busy and demanding central Lowestoft Adult Community Base.  You will need to be enthusiastic, conscientious,  adaptable and willing to support the changing needs and demands of our clinical team and service users in a wide variety of administrative functions. 

You will be first point of call in a fast paced Community Mental Health Team base offering out-patient clinics, assessment clinics and sign posting service.  The role will include call handling, face to face liaison with service users and colleagues alike, data entry, typing, filing and other general administrative office duties.  You will be required to demonstrate exceptional interpersonal and customer service skills with a dedication to confidentiality. 

You will be joining a demanding environment using a range of clinical systems.  Previous experience of Trust IT  systems would be of benefit but not essential as all training will be provided. 

Working hours will be 37.5 over a 5 day week Monday to Friday.  The position is based at Victoria House, Alexandra Road, Lowestoft, there is no on-site parking available.

If you would like to know more about the role click the job description, then click APPLY to start your candidate experience today!

We can offer you the full range of NHS benefits and in addition:

        • Financial support with relocation cost
        • Flexible working hour
        • Up to 307 hours holiday entitlement (subject to length of service
        • FREE physio service
        • FREE Yoga and Pilate
        • Cycle scheme tax-free bikes and accessories
        • Childcare voucher scheme
        • Support with revalidation
        • Post graduate training opportunities
        • We will pay for your initial DBS check (excluding the annual update service charge of £13)

Interviews for this post are scheduled to take place on Monday 5th November 2018 (subject to change).


Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employer

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Apply online now

Further details / informal visits contact

Shirley Drake via email

If you have problems applying, contact

01603 421137