Skip Ribbon Commands
Skip to main content
Please wait, loading

Asset and Configuration Administrator

Band 4

Main area
Band 4
37.5 hours per week
Job ref
Hellesdon, Norwich
£20,150 to £23,363 gross per annum
Today at 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

Please follow this link to find out more in our Employee Handbook

Employee Handbook

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust straight into your " junk" inbox.


We are looking for an Asset And Configuration Administrator within Field Support team based in Hellesdon, Norfolk with a can do attitude, and someone who really wants to make a difference to the service we provide and the people that we support.

The duties and responsibilities associated with the role include

  • Service request fulfilment and access management
  • Service Asset and Configuration Management
  • Knowledge Management
  • Provision of excellent customer service
  • Achievement of Service Level Agreement and KPIs
  • Project and operational support, as and when required.
  • Service Asset and Configuration Management
  • Building laptops and base units on build station, Preparation of equipment ready for issue to Field Support Technicians
  • Decommissioning of desktop hardware and software
  • Placing requisition onto e Procurement, Monitoring outstanding Purchase orders, booking the PO received onto e Pro
  • Liaising with purchase department over discrepancies , Liaising with supplies over returns
  • Monitoring stock levels in stores reporting low levels
  • Checking quantities and signing for the deliveries
  • Checking that what has been delivered matchers the paperwork and PO
  • Active contribution to the Continual Service Improvement Plan

Transporting of new equipment from Norwich to Ipswich, and transport disposal equipment to Norwich decommission container by driving Trust vehicles on a weekly basis.

The successful candidate will need to be highly organised, flexible, adaptable and willing to learn. They must also be able to work under pressure and use their own initiative.

If you think this is the role for you, we would welcome your application

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!


Please visit out Facebook and Twitter page @NSFTjobs

Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employer

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

Andrew Blowers-

If you have problems applying, contact

01603 421222